Pin Up Apps FAQ —
All questions answered in English

pin up appsOnly users aged 18 or above may open an account. A national ID or passport may be required for age verification before withdrawals.

No. pin up appsEach person may only hold one account. If multiple accounts are detected, all of them may be closed and any funds held may be forfeited.

Go to the "Verification" section in your Account Settings and upload a scan of your national ID or passport. Verification is usually completed within 24–48 hours. pin up appsCompleting KYC increases your withdrawal limits.

On the login page Click the "Forgot Password?" option. A reset link will be sent to your registered email. Click the link to create a new password — the whole process takes about 5 minutes.

pin up appsThe minimum deposit is just BDT 100. The minimum withdrawal amount is BDT 500. The maximum withdrawal limit varies based on your account verification level and VIP tier.

For KYC-verified accounts, withdrawals to bKash and Nagad typically arrive within 15–30 minutes. Bank transfers may take 1–3 business days. pin up apps VIP members receive priority processing.

pin up apps No deposit fees are charged. However, your payment provider (e.g. bKash) may apply their own transaction fees. Withdrawals are generally free of charge.

First, check whether your KYC has been completed. Then verify that the bonus wagering requirements have been met. If the issue persists, pin up appsReach out via live chat support — issues are typically resolved within 1 business day.

Wagering requirements mean you must place a specified amount of bets before you can withdraw your bonus. pin up appsWagering requirements are typically 30–40x. This means a BDT 100 bonus requires BDT 3,000–BDT 4,000 in bets to be placed. Full terms are outlined on each individual offer.

pin up appsFree spins are available in several ways — as part of the welcome bonus, as daily login rewards, or through special promotions. VIP members receive free spins every week at no cost.

pin up appsThe cashback offer returns a percentage of your total weekly losses. The cashback rate varies by VIP tier — typically ranging from 5% to 15%.

Yes. pin up appsAll games use internationally audited RNG (Random Number Generator) technology. Every outcome is completely random and unbiased, verified regularly by independent third-party auditors.

Yes. pin up appsAll games run smoothly on mobile browsers. Android and iOS apps are also available. Simply download the app, log in, and access all games instantly — no extra steps required.

pin up appsThe Sports Betting section covers cricket, football, tennis, basketball, kabaddi, badminton, and over 30 other sports. All major tournaments — IPL, BPL, World Cup — are covered.

Go to Account Settings → Security → Two-Step Verification. Enable 2FA via the Google Authenticator app or SMS. pin up appsKeeping 2FA enabled is strongly recommended, as it protects your account from unauthorized access.

pin up apps Never share your password or OTP via email or SMS. If you receive a suspicious message, do not click any links. Report it to our live chat support immediately and change your password right away.

Benefits increase with each VIP tier:

• Higher cashback rates (5%–15%)
• Special deposit bonus
• Fast withdrawal processing
• Personal account manager
• Special birthday gift

To learn more, VIP page View.

pin up appsVIP points are generally active for 12 months. Points may expire after 12 months of inactivity. Playing regularly keeps your points active.

Go to Account Settings → Responsible Gaming → Self-Exclusion. Choose a duration (from 1 week to permanent). Alternatively, contact our live chat and action will be taken immediately. Learn more On the Responsible Gaming page View.